At 2malaysia, your privacy is not merely a legal obligation — it is a responsibility we take seriously every day. This Policy transparently explains how we collect, use, and protect your personal information as a member of our platform.
We built our data protection framework on six core principles that ensure every 2malaysia member's personal information remains secure and handled with full integrity.
All data transmitted between your device and 2malaysia's servers is protected by 256-bit SSL encryption — the same technology used by leading financial institutions worldwide. None of your data travels in plain form.
2malaysia has never and will never sell, rent, or commercialize members' personal information to any advertiser or third party. Your data belongs to you — it is not our business commodity.
Every 2malaysia member has the full right to access, correct, or request deletion of their personal data at any time. We provide a straightforward and transparent process for you to manage your own data.
Members' personal data is stored on servers protected by multi-layered firewalls, strict access controls, and continuous threat monitoring. Access to internal data is granted only to staff who require it for operational purposes.
2malaysia operates in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. Every data collection and usage process we employ is designed to meet the data protection legal requirements in force in Malaysia.
In the event of a data security incident involving your personal information, 2malaysia is committed to notifying you within the timeframe prescribed by law and taking immediate remedial action to protect your interests.
Important: By registering or using the 2malaysia platform, you agree to this Privacy Policy. Please read this document carefully to understand how we manage your personal information. If you do not agree, you should not use our platform.
This Privacy Policy ("Policy") is published by 2malaysia ("we", "Platform", or "2malaysia") and applies to all users, registered members, and visitors of the website https://2malaysia.pro and the 2malaysia mobile app.
As an online betting platform operating in Malaysia, we understand that member trust is our most valuable asset. That trust begins with transparent and responsible data management. This policy was drafted to comply with Malaysia's Personal Data Protection Act (PDPA) 2010 and international industry best practices in data privacy management.
This Policy clearly describes the types of data we collect, why we need it, how we use it, who may access it, and what your rights are as the owner of that data. We strive to use plain language so that every 2malaysia member can make informed decisions about their privacy.
2malaysia collects your personal data through several channels — during account registration, while you use the platform, and when you interact with our support team. Below are details of the types of data we collect:
| Data Category | Example | Basis for Collection |
|---|---|---|
| Identity | Name, MyKad, date of birth | Contractual & legal requirement |
| Contact | Email, phone number | Contractual requirement |
| Financial | Bank account, transaction records | Legal & contractual requirement |
| Technical | IP address, device type | Legitimate platform interest |
| Usage | Gaming activity, betting records | Legitimate interest & contract |
2malaysia only uses your personal data for legitimate purposes directly related to the operation of the platform. We do not use your data for purposes not stated in this Policy without first obtaining your consent.
Marketing Note: You may opt out of receiving marketing communications from 2malaysia at any time by updating your notification preferences in your account settings or by contacting our support team. Unsubscribing from marketing will not affect important operational communications related to your account.
2malaysia does not sell or commercialize your personal data. However, to enable the platform to operate effectively, we may need to share certain data with selected and trusted third parties in the following situations:
We work with third-party companies that help us deliver platform services, including payment processors, game software providers, cloud infrastructure providers, and identity verification service providers. All these providers are bound by strict data confidentiality agreements and are only permitted to use your data for the specific purposes we define.
2malaysia may be required to disclose your personal data to government authorities, law enforcement agencies, or regulatory bodies when mandated by Malaysian law or a valid court order. In such situations, we will disclose only the minimum information required.
In cases involving fraud investigations, money laundering, or serious security threats, 2malaysia reserves the right to share relevant data with the appropriate authorities to protect the interests of the platform and its members.
The 2malaysia platform uses cookies and similar technologies to enhance the user experience, maintain your login session, and collect analytics data that helps us understand how the platform is used.
You can manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the 2malaysia platform.
Protecting your personal data is the highest technical and operational priority at 2malaysia. We implement multiple layers of security controls to ensure your data is always protected against both external and internal threats.
While we take all reasonable precautions, no security system can guarantee 100% absolute protection. You also play an important role in keeping your account secure by using a strong password, not sharing your login details, and reporting any suspicious activity to us promptly.
Under Malaysia's Personal Data Protection Act (PDPA) 2010 and this Privacy Policy, you have the following rights regarding the personal data we hold:
You have the right to request a copy of the personal data we hold about you and to receive an explanation of how it is used.
If any of your personal data is inaccurate or outdated, you have the right to request prompt correction.
You may request the deletion of your personal data in certain circumstances, subject to our legal record-keeping obligations.
You have the right to object to the use of your data for direct marketing purposes at any time without providing justification.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
In certain circumstances, you may request that we restrict how we process your data while a dispute is being resolved.
To exercise any of the above rights, please contact our data protection team via the support email or live chat on the 2malaysia platform. We are committed to responding to all data rights requests within 30 business days.
2malaysia retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to applicable record-keeping requirements under Malaysian law.
When data is no longer required, we delete or anonymize it using secure methods to ensure it cannot be recovered or re-associated with you.
The 2malaysia platform is strictly for individuals who are aged 18 years and above. We do not knowingly collect any personal data from minors.
If you believe we may have collected personal data from someone under the age of 18, please contact our privacy team immediately. We will investigate the matter and delete the relevant data without delay upon confirmation.
Warning: Parents and guardians are advised to monitor their children's online activities and ensure that devices containing 2malaysia accounts are not accessible to minors. Use parental control features on your devices for added protection.
2malaysia reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform improvements. The "Last Updated" date at the top of this policy will reflect the date of the most recent amendment.
For material and significant changes, we will provide clear notification to members via:
Continued use of the 2malaysia platform after any amendments to the Privacy Policy take effect means you accept and agree to the latest version of that policy. If you disagree with the changes made, you have the right to close your account and request deletion of your personal data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how 2malaysia handles your personal data, we are always here to help.
You may contact the 2malaysia Data Protection team through the following channels:
Response Time: We are committed to responding to all privacy-related inquiries within 3 working days and resolve data rights requests within 30 working days from the date of receipt of the completed request.